Daniel Kam
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Skill & evidence

PII-redaction safeguards

Designing reusable privacy controls for tools that provide information to language models.

Customer successtechnical troubleshootingREST API testing and debuggingSQL querieslog analysisbug reproductioncross-functional collaborationWordPress and WooCommercePHP, JavaScript, HTML, and CSSModel Context Protocol (MCP) integrationsAI agents and reusable skillsautomated testing and AI-assisted developmentn8nPII-redaction safeguardsSEOMeta Adse-commerce operationsBookkeepingGST filingVPS deployment and maintenanceDockerCoolify

Projects

Projects are being prepared for this portfolio.

Experience

November 2021 - September 2026

Automattic Inc

Happiness Engineer

Supported merchants, developers, and site owners across WordPress.com and WooCommerce.com. Handled 15,632 recorded support tickets from January 2022 to September 2026, in addition to live chat. Delivered eight merged fixes across five WooCommerce extension repositories during allocated citizenship time alongside support responsibilities.

Customer successtechnical troubleshootingREST API testing and debuggingSQL querieslog analysisbug reproductioncross-functional collaborationWordPress and WooCommerceModel Context Protocol (MCP) integrationsAI agents and reusable skillsPII-redaction safeguards

Writing

New writing will appear here when it’s ready.

Supporting evidence

  • Automattic: authored and shipped a shared PII-redaction library with fail-closed safeguards, adopted by other teams.