Daniel Kam
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Skill & evidence

bug reproduction

Turning customer reports into reproducible defects and verified fixes.

Customer successtechnical troubleshootingREST API testing and debuggingSQL querieslog analysisbug reproductioncross-functional collaborationWordPress and WooCommercePHP, JavaScript, HTML, and CSSModel Context Protocol (MCP) integrationsAI agents and reusable skillsautomated testing and AI-assisted developmentn8nPII-redaction safeguardsSEOMeta Adse-commerce operationsBookkeepingGST filingVPS deployment and maintenanceDockerCoolify

Projects

Projects are being prepared for this portfolio.

Experience

November 2021 - September 2026

Automattic Inc

Happiness Engineer

Supported merchants, developers, and site owners across WordPress.com and WooCommerce.com. Handled 15,632 recorded support tickets from January 2022 to September 2026, in addition to live chat. Delivered eight merged fixes across five WooCommerce extension repositories during allocated citizenship time alongside support responsibilities.

Customer successtechnical troubleshootingREST API testing and debuggingSQL querieslog analysisbug reproductioncross-functional collaborationWordPress and WooCommerceModel Context Protocol (MCP) integrationsAI agents and reusable skillsPII-redaction safeguards

Writing

2 October 2026

Letting WooCommerce’s REST API find a product attribute by slug

My proposed WooCommerce fix lets developers ask the REST API for one product attribute by its slug, such as pa_color, and get just that attribute back. With it, integrations that sync catalogues or build filters don’t have to download every attribute to find one. PR #69318 is open as a draft; the screenshots below show […]

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2 October 2026

Making WooCommerce’s sale badge match the Site Editor

My proposed WooCommerce fix puts the sale badge on product images in the same place on the shop page as in the Site Editor. Theme designers and store owners can place the badge in the editor and trust what they see. PR #69315 is open for review; the screenshots below show the patch applied. The […]

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Supporting evidence

  • Automattic: eight merged fixes across five WooCommerce extension repositories from June to September 2026.