Daniel Kam
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Skill & evidence

WordPress and WooCommerce

Building stores, product editing tools, and plugins around everyday merchant work.

Customer successtechnical troubleshootingREST API testing and debuggingSQL querieslog analysisbug reproductioncross-functional collaborationWordPress and WooCommercePHP, JavaScript, HTML, and CSSModel Context Protocol (MCP) integrationsAI agents and reusable skillsautomated testing and AI-assisted developmentn8nPII-redaction safeguardsSEOMeta Adse-commerce operationsBookkeepingGST filingVPS deployment and maintenanceDockerCoolify

Projects

Experience

November 2021 - September 2026

Automattic Inc

Happiness Engineer

Supported merchants, developers, and site owners across WordPress.com and WooCommerce.com. Handled 15,632 recorded support tickets from January 2022 to September 2026, in addition to live chat. Delivered eight merged fixes across five WooCommerce extension repositories during allocated citizenship time alongside support responsibilities.

Customer successtechnical troubleshootingREST API testing and debuggingSQL querieslog analysisbug reproductioncross-functional collaborationWordPress and WooCommerceModel Context Protocol (MCP) integrationsAI agents and reusable skillsPII-redaction safeguards
September 2026 - present; earlier projects: 2017-2020

Alkamy Pte. Ltd.

Applied AI, Web Development and Business Operations

Developed four affiliate sites with AI-powered catalogue, price, content, and publishing workflows, and published four WooCommerce plugin offerings. Earlier work grew frozenmeat.sg to more than S$300,000 in sales revenue across 2018-2020. Commercial growth and development projects paused during Automattic employment, while bookkeeping, GST filing, and corporate administration continued.

WordPress and WooCommerceautomated testing and AI-assisted developmentREST API testing and debuggingSEOMeta Adse-commerce operationsBookkeepingGST filingVPS deployment and maintenanceDockerCoolify
2014 - present

Asia Mannequin Pte. Ltd.

E-commerce Development and Business Operations

Converted the brochure and enquiry site into an e-commerce store in 2014 and revamped the front end in September 2026. Deployed inline order editing, invoices, packing slips, PDF generation, and block-based product description editing alongside business operations.

WordPress and WooCommercee-commerce operationsBookkeepingGST filing
October-November 2009; separate WordPress and SEO assignments in December 2010 and December 2011

Aquarius Soft Pte. Ltd.

Website Developer and Separate Project Assignments

Developed websites using PHP, jQuery, HTML, and CSS. Later independently built, published, and maintained WordPress sites and SEO work under a performance-based commission arrangement.

WordPress and WooCommerceSEO

Writing

2 October 2026

Letting WooCommerce’s REST API find a product attribute by slug

My proposed WooCommerce fix lets developers ask the REST API for one product attribute by its slug, such as pa_color, and get just that attribute back. With it, integrations that sync catalogues or build filters don’t have to download every attribute to find one. PR #69318 is open as a draft; the screenshots below show […]

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2 October 2026

Making WooCommerce’s sale badge match the Site Editor

My proposed WooCommerce fix puts the sale badge on product images in the same place on the shop page as in the Site Editor. Theme designers and store owners can place the badge in the editor and trust what they see. PR #69315 is open for review; the screenshots below show the patch applied. The […]

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Supporting evidence

  • Alkamy: four published WooCommerce plugin offerings.
  • Asia Mannequin: deployed inline order editing, invoices, packing slips, and block-based product description editing.